"Whatever IT Takes!"
to keep your business running
- Call Us NOW!
- 0207 407 1335
We're so confident we offer the best possible support, we've pinned our SLA to our website!
Connecting London IT Service Levels
Current Response Time is 5 minutes
Good 0 - 5 minsAcceptable 6 - 30 mins
Poor 31 mins and above
Current Callout Time is 15 minutes
Good 0 - 30 mins
Acceptable 31 - 120 mins
Poor 121 mins and above
Current Fix Time is 10 minutes
Good 0 - 60 mins
Acceptable 61 - 240 mins
Poor 241 mins and above
We report our performance on our site, because we audit ourselves even before our clients as a question. You need to be sure that the business you’re partnering with has the right attitude to support.
If you want this kind of performance on hand to help your business, then call us today on 020 7407 1335 and we’ll provide a no-obligations quote for you.
“We never forget that service means ‘to serve’ and when it comes to our clients, that’s exactly the way we approach it. We want to help, support, fix and resolve – because that’s what Connecting London is all about.”
Martin Hoeft
