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What our clients say about us
As a valued client you have a right to:
- Professional, courteous and prompt service.
- Straight answers to your questions (avoiding technical jargon wherever possible) Expect competent and well-trained staff
- Expect a very high level of attention to detail
- Fair prices for quality products and services
- Transparency in pricing
- Open channels of communication for feedback
- Have complaints dealt with promptly and fairly
- Our full and undivided attention when you choose to do business with us
- Our appreciation of your continued custom
- Our commitment to continual improvement in customer service.
- We will carry out a quarterly Customer Satisfaction Survey to ask you how you rate us against your client rights as defined in this charter.
- We will review the results promptly and address any issues raised.
- The survey scores will be published on the home page of our website.
If for any reason you are not happy with our service, please contact Sales on 0870 770 5599. Email: sales@connectinglondon.com
If for any reason you are not happy with the way your problem or complaint is dealt with, please contact:
Stefan Berthier, Managing Director, Connecting London on 0870 770 5599. (Email: stefan@connectinglondon.com).
Every month we ask our clients to rate our performance.
Here are the latest survey figures.
Here are the latest survey figures.
For more information call: Stefan Berthier or The Sales Team on 0870 7705599 or email sales@connectinglondon.com
Connecting London Ltd, 80 Old Brompton Road, South Kensington, London, SW7 3LQ. Click here for a map showing you how to find us.
Connecting London Ltd, 80 Old Brompton Road, South Kensington, London, SW7 3LQ. Click here for a map showing you how to find us.