Key Benefits


Savings

  • VoIP is far less expensive to purchase and expand than equivalent hardware based setup
  • It doesn’t require additional phone wiring as it uses computer networks
  • Call tariffs are generally cheaper than regular phone services

Flexibility

  • Deliver mobility by allowing your team member to work from anywhere in the world by using remote extension
  • No vendor lock-in, you can choose between popular IP hardware phones or softphones
  • Softphone is available on Windows, Mac, iOS and Android
  • Virtual receptionist allows advanced called routing

Added Value

  • Receive multiple calls at once
  • Schedule opening, closing times and holidays
  • On Hold, Transfers and Do Not Disturb features
  • Arrange conference calls
  • VoIP can be used as on-phone customer service coaching tool – calls can be recorded and reviewed
  • Extendibility and integrations through plugins